Where being on-time is running late: Punctuality in Japan
All over the world time is both a cultural marker and a resource. Nowhere is this truer than in Japan, where Japanese punctuality isn’t just a habit – it’s a core value in every aspect of life. For those new to Japanese work culture, understanding this different take on punctuality is a necessity. This applies to a school as much as it applies to any office.
How does Japan see time differently?
Time is Respect. In Japan, time is equated with respect. Arriving late to a work isn’t just a minor delay; it’s seen as a sign of disrespect to the group. This cultural emphasis on punctuality stems from the broader concept of ‘wa’ or harmony. Harmony is foundational to Japanese society. By being punctual, you show your commitment to maintaining that harmony within the workplace.
The 5-Minute Rule
To understand the importance of punctuality in Japan, acquaint yourself with the ‘5-minute rule’. This means that if a meeting is scheduled for 10:00 AM, you’re expected to be there at 9:55 AM at the latest. Arriving exactly on time is cutting it close and is usually viewed the same as being late. This extra time allows for delays and ensures that the workday can start off strong, as well as demonstrating your respect for the group.
Sorry I’m Early?
In many Western cultures, being early is often seen as a positive trait – a sign of eagerness and reliability. In Japan, arriving too early to a meeting or appointment can be seen as imposing on the host or suggesting that their time is not valuable. If you do find yourself arriving early, it’s best to respectfully wait until the appointed time.
Remember, never disturb the “wa”, as harmony is paramount in Japan. Being too early can be as disruptive as being late.
Honesty is Still the Best Policy
Despite your best efforts, delays can and sometimes will occur. In Japan, honesty is as valued as it is back home. Be honest when you’re running late and you will have an easier time. Trying to cover it up or hoping you won’t be noticed sneaking in past the bell may cause more trouble in the long-term!
How to apologize for being late in Japan
Okay, you’re going to be late but what do you do? How do you apologize for the unforgiveable? “Mōshiwake arimasen” or “There’s no excuse” is the formal apology in Japan for severe mistakes and being late is one of those mistakes! Bow deeply and commit to being mindful of your time in the future. This will help you smooth over the occasional late arrival.
But it was the train’s fault!
It’s true that even in Japan that trains don’t always run on time. However, in the event your train is late there is something you can do: collect a Densha Chien Shou-meish o (Train Delay Certificate). If your train is late, ask a station attendant for one and you will have your infallible proof that the train was late, not you!
Densha Chien Shou-meish o
For the Japanese, punctuality isn’t just a matter of being on time; it’s a reflection of your commitment to the group and to harmony. This commitment is the most important thing you can show when you start a job in Japan. So, the next time you go in for work remember to set your watch ten minutes ahead – because in Japan, timeliness is indeed next to godliness.
